Privacy Policy

2. Data We Collect

• Account and identity details: name, email, mobile number, date of birth, and profile credentials.
• Profile content: photos, biography, interests, preferences, and in-app prompts.
• Usage and device data: app activity logs, device identifiers, IP address, crash logs, and diagnostics.
• Location data (if enabled): approximate or precise location for match discovery.
• Sensitive or special category data only when voluntarily provided by you and allowed by law.

3. Why We Use Your Data

• To create and maintain your account.
• To provide matching, chat, and safety features.
• To verify age, prevent abuse, and enforce platform rules.
• To respond to support requests and legal or regulatory obligations.
• To improve app quality, reliability, and user experience.

4. Consent and User Controls

By using the app, you consent to data processing as described in this policy. Where required by law, we request explicit consent. You may withdraw consent at any time by contacting us, though withdrawal may affect service availability.

5. Sharing and Disclosure

We may share data with:

• Service providers (cloud hosting, analytics, customer support) under contractual safeguards.
• Other users according to your profile visibility settings.
• Law enforcement or government agencies when legally required.
• A successor entity in case of merger, acquisition, or restructuring, subject to lawful protection of your data.

6. Payments and Billing Compliance

Where paid features are offered in the Android app, payments for eligible digital services are processed through Google Play Billing in line with applicable Google Play policies. We do not store your full card or UPI credentials on TrueNearby servers. Billing records may be retained as required for tax, accounting, fraud prevention, and legal compliance.

7. Data Retention

We retain personal data only for as long as necessary for service delivery, fraud prevention, dispute resolution, legal compliance, and legitimate business records. Data is deleted or anonymized when no longer required, subject to lawful retention periods.

8. Your Rights

Subject to applicable law, you may request:

• Access to a summary of your personal data.
• Correction, completion, or update of inaccurate data.
• Erasure of personal data, where legally permissible.
• Withdrawal of consent and account deletion.
• Grievance redressal and escalation mechanisms.

9. Children and Age Restriction

TrueNearby is an adults-only dating platform. You must be at least 18 years old to use this app. We do not knowingly process data of minors for dating services.

10. Security Practices

We implement reasonable security practices and technical controls to protect data against unauthorized access, disclosure, loss, misuse, or alteration. However, no online system can guarantee absolute security.

11. Cross-Border Transfers

Where data is processed outside India, we apply contractual and technical safeguards and comply with transfer restrictions applicable under Indian law.

13. Updates to This Policy

We may update this Privacy Policy from time to time to reflect legal, operational, or product changes. Material updates will be communicated in-app or through other appropriate channels.